ENVY CYCLE CREATIONS RETURN POLICY

RETURN PROCEDURE: The return or exchange of merchandise can be made within 7 days of receipt with prior approval ONLY. Before returning or exchanging an item, send an email to info@envycyclecreations.com with reason for return. Items returned or exchanged without prior authorization WILL NOT be accepted or credited. The merchandise must be returned in sellable condition. All shipping costs incurred for returned or exchanged merchandise will be paid for by the customer. All merchandise is subject to a minimum 15% restocking fee or actual restocking charge from the manufacturer, whichever is greater. Discontinued or closeout items CANNOT be returned or exchanged, no exception. Once a return authorization has been issued, the return or exchange must be in possession of Envy Cycle Creations within 7 business days.

For your protection, when returning an item, send the package to us via insured-prepaid US mail. Sorry, shipping charges are the buyer's responsibility and are not included in the refund.

DAMAGED GOODS: All items are inspected and in excellent condition when shipped. Claims for lost or damaged goods must be made with the freight carrier. The original packaging must be kept for the carrier to inspect.

OUT OF STOCK ITEMS: Out of stock items are currently on back order and will be shipped as soon as they are available. If there will be a delay of three weeks or longer, we will notify you.

EXCHANGE PROCEDURE: An exchange is considered to be a return and will be subject to the same terms. Contact Envy Cycle Creations at info@envycyclecreations.com for any returns/exchanges. All merchandise must be returned or exchanged in the original packaging and in the same condition they were sold. Returns or exchanges must include the customers name, address, phone number and reason for the return. Merchandise must be returned undamaged, with no marks on the original manufacturer packaging. All returns and exchanges are subject to inspection for damage, misuse, improper packaging and/or missing parts. Envy Cycle Creations retains the to right to issue a credit at its sole discretion.

All returns or exchanges must be shipped freight prepaid, C.O.D's not accepted.

Envy Cycle Creations / StreetWalker Exhaust Systems
Phone: 602.391.8488